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Latest Atlassian News

Welcome to our blog where you can get the latest news on Atlassian, ITSM, as we dive deep into Atlassian tools such as Confluence, Jira, and Jira Service Management.
ITSM
Jira Service Management

What is ITSM?

Garth Leavey
August 22, 2024
2
min read
ITSM
Jira Service Management
ITIL

What the heck is ITIL4? How is it different from previous versions?

ITIL4 enhances IT service management by integrating Agile, Lean, and DevOps practices into a flexible, customer-centric framework that focuses on the entire service value system.
Garth Leavey
August 22, 2024
3
min read